General FAQ

Want to know what BOKU is, what it does and where to find it? You’re in the right spot. See something missing? Check out Customer Support.

01. What is BOKU?

BOKU is an online payments service that makes it easy and safe to pay for virtual and digital goods with your mobile phone. Purchases on many of your favorite gaming, entertainment and social sites can be charged to your wireless phone bill using BOKU. No credit card or bank account is required.

02. Do I need a bank account or credit card?

No. You only need an active mobile phone with text messaging.

03. Do I need to register or create a new password?

No. No registration or passwords are required.

04. What countries and wireless carriers are covered?

Through dozens of carrier relationships, BOKU reaches over 1.6 billion customers in 50+ countries worldwide. We are continually launching new carriers and countries. Please see our latest Carriers and Coverage.

05. Why is BOKU safer than a credit card?

BOKU is safer because in order to complete a transaction we require a text message confirmation for each transaction. This means someone could not complete a transaction using your telephone number only; they would need to have access to your phone. A credit card, on the other hand, is directly connected to your credit, financial and personal ID files, and if someone has your credit card numbers they don’t need to have the card on hand to make the transaction. BOKU has dozens of years of experience in payments and fraud prevention, so we add additional safety precautions to every transaction.

06. Where can I find BOKU payments?

You can use BOKU to pay for virtual and digital goods in hundreds of games and applications on the Web. To see a few of our favorites, try BOKU in Aeria Games, Puzzle Pirates, or Texas Hold 'Em Poker and (fluff)Friends on Facebook.

07. How do I get started?

If you want to use BOKU, look for the Pay By Mobile button in hundreds of games and applications across the web. If you are a publisher and want to integrate BOKU, just fill out our Publisher signup form and we’ll get back to you with more information in a few days.
Got a question or have some feedback for us? We’re here to help.