Touch ’n Go eWallet is one of Malaysia’s leading digital wallets, with over 20 million users. Originally known for transit payments, it has evolved into a full-service wallet supporting e-commerce, QR payments, and a growing range of financial services.

For merchants, Touch ’n Go offers strong local adoption across a highly engaged user base, with real-time payments, QR and online checkout support, and integration into one of Malaysia’s most widely used digital ecosystems.

CUSTOMER EXPERIENCE

How it works for your customers

Step 1

Selection

The customer selects Touch ’n Go eWallet at checkout or scans the merchant’s DuitNow QR code.

Step 2

Redirect

The customer is redirected to the Touch ’n Go wallet app.

Step 3

Confirm payment

The customer reviews and confirms the payment within the app.

Step 4

Authorise

The customer authenticates with PIN or biometrics.

Step 5

Confirmation

The transaction is completed and confirmation is displayed instantly for both the merchant and customer

Selection
Selection

Step 1

Selection

The customer selects Touch ’n Go eWallet at checkout or scans the merchant’s DuitNow QR code.

Redirect

Step 2

Redirect

The customer is redirected to the Touch ’n Go wallet app.

Confirm payment

Step 3

Confirm payment

The customer reviews and confirms the payment within the app.

Authorise

Step 4

Authorise

The customer authenticates with PIN or biometrics.

Confirmation

Step 5

Confirmation

The transaction is completed and confirmation is displayed instantly for both the merchant and customer

Other LPMs in this region

Boost conversion by offering the local ways to pay that your customers know and trust. From e-wallets to real-time bank transfers, Boku handles the complexity of local markets so you can scale faster.

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