Spotify Help

Need help? Use the guidelines below for the quickest support.

Spotify Account Issue

Lost your music? Want to transfer your playlists to another account? Need help logging in?

The Spotify team are awesome and super responsive! Find the best way to contact them.

Cancel Subscription

You can cancel your subscription at any time. Log in to your Spotify account and follow the guidelines.

Alternatively, you can cancel your subscription in your secure Boku Customer Self Care Portal. Just choose the subscription you wish to cancel, and click on the ‘active’ link. This will open a pop up which gives you the option to ‘Cancel Subscription’. Simply click this icon to cancel. Once the page refreshes, your subscription status will show as ‘Cancelled’ in red.

Billing Issue

Boku’s Customer Support team can support you with payment related questions:

Do you want to view your billing history and remind yourself of the next charge date? Log in to your secure Boku Customer Self Care Portal.

Want to contact our team online? Submit a ticket via our Support Portal.

If you want to speak to one of our friendly support agents on the phone, call our hotline: 08081202341

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